Artisan Luthiers® Customer Reviews

We value our customer's opinions, and feedback on the quality of our services. Certainly our work speaks for itself, but the words of our customers speaks even louder. Read what our customers have to say about their experiences across every facet of guitar repair, maintenance, modifications and customization. Try us out and post your review to rate us as a guitar repair shop in Kennesaw.

~ Click on the title of a review to see the actual customer review online ~


Martin and Taylor Acoustic Guitar Setup & Fret Work"Great service and excellent set up on my Taylor and Martin. Both play and sound great now! Tough to find great luthiers anywhere and Jim is one of the best. "Acoustic Guitar Fretwork and Setups - Taylor 410-CE and Martin D28

5.0 / out of 5 stars
Taylor and Martin acoustic guitar fret service and setups


Fender Strat Deluxe Setup, Fret Work & Jack Repair"If you need work done on your guitar this is the place! A+++ Fast, friendly, affordable. Highly recommended."Electric Guitar Setup, Fret Work, and Jack Replacement - Fender Strat Deluxe

5.0 / out of 5 stars
Guitar setup and fret work on a Fender Stratocaster Deluxe American with S1 Switching System


Yamaha BB450 Bass Setup & Electrical Repair"I was very excited to find this shop in my backyard. He made my 32 year old Yamaha BB450 Bass look sweet. He gave it very nice setup, thorough detailing, replaced the tone pot. And I can honestly say, that my Yammy never sounded better. Thank you Jim! "Bass Setup and Repair - 1987 Yamaha BB450

5.0 / out of 5 stars
Bass setup and bass guitar repair on a Yamaha BB450 bass.


Warwick Rockbass Streamer Standard Bass Setup"Jim is amazing to work with. His work setting up my Warwick was wonderful and reasonably priced. I appreciated how fast he managed to set up my bass and his consistent communication."Warwick Bass Setup

5.0 / out of 5 stars
Warwick Rockbass Streamer Standard bass setup


PRS SE Electric Guitar Setup & Fret Work"I trusted Artisan Luthiers with my brand new Paul Reed Smith guitar. It was the first time using them so I was a bit nervous. The guitar had a few dead notes in the lower fret board. Jim and his team did an absolute fantastic job! Very professional and technically sound workmanship."Electric Guitar Setup - PRS SE

5.0 / out of 5 stars
Guitar shop 5-star rating for guitar setup on a PRS SE guitar.


Music Man Dynasty Guitar Setup"I found Artisan Luthiers on Google and chose them based on the 11 positive reviews on Google to handle my guitar setup. Make that 12. I thought it was setup pretty well, save for a buzzing on the E string, but I can now feel how much easier it is to play and how well it stays in tune all the way up the neck. Jim was very easy to work with and had my guitar ready exactly when he told me he would. Don't put off getting a good setup on your guitar and don't hesitate to trust Artisan Luthiers to get it done. Highly recommended!"Electric Guitar Setup - Music Man Dynasty

5.0 / out of 5 stars
Guitar setup including truss rod adjustment on a Music Man Dynasty 6 string electric guitar.


Takamine Acoustic Guitar Setup"Jim does great work. I got a fret job done on my 24 year old Takamine acoustic. It plays beautifully. I look forward to getting a fresh setup done on my electric guitar at some point!"Acoustic Guitar Fretwork and Setup - 1996 Takamine EN 10-C

5.0 / out of 5 stars
Takamine acoustic guitar fretwork and setup


Bass Repair and Bass Setup"I have a project Hofner violin bass that I built from a kit. The floating bridge just wasn't quite right so I began looking for a guitar shop near me and found Artisan Luthiers. Jim got the bridge set right as part of a bass setup. He also lowered the action and got the intonation perfect! When I got it back, I saw that he had also given it a great detail and polish service. It's like having a brand new bass!"Bass Repair and Bass Setup - Hofner Violin Bass

5.0 / out of 5 stars
Hofner bass guitar bridge repair and bass setup


Schecter, Fender Guitar Setups & Ibanez Bass Setup"Jim at Artisan Luthiers is the best guitar tech I have ever had the pleasure of working with. I was provided a very customized experience where I did not feel like just a number in the assembly line like you get at all the major music stores here in the north metro Atl area and any other location I have taken my guitars to be worked on for that matter. He actually cares about your needs as a player and works with you to get the best results. I was even provided little extras like photos of my guitars showcased with a backdrop and cool lighting when they were ready. Excellent quality, great communication, and extremely reasonable prices. Thank you! You have a customer for life."2 Guitar Setups & 1 Bass Setup

5.0 / out of 5 stars
Guitar shop 5-star rating for 2 guitar setups, 1 bass setup, and string nut modifications.


Jackson Dinky Wiring Repair & Jack Repair"Jim does great work for very reasonable prices. He is very knowledgeable and is very communicative during the process. Would recommend for everyone!"Guitar Wiring, Output Jack Repair- Jackson Dinky

5.0 / out of 5 stars
Guitar shop 5-star rating for guitar wiring repair and jack repair on a Jackson Dinky


Telecaster Fret Repair"I was looking for a guitar shop near me in Kennesaw to do some fret work for me and found Artisan Luthiers. Jim did a great job and got my guitar playing and sounding great again!"Fret Repair - Fender Telecaster

5.0 / out of 5 stars
Guitar shop 5-star rating for a guitar fret repair and intonation service


Fender Telecaster Setup"I took my Fender guitar to Artisian for a professional set up. I met with Jim who was very friendly and professional. Couple of days later I picked up my guitar and it felt and played like a custom guitar. I would highly recommend Artisian Luthiers if you want your guitar to be done the right way and at a very reasonable price. Matter of fact I’m taking my own advice and bringing Jim my Stratocaster for a set up now. "Electric Guitar Setup - Fender Telecaster

5.0 / out of 5 stars
Guitar shop 5-star rating for Fender Telecaster guitar setup in Kennesaw GA


Acoustic Guitar Setup and Repair"Jim's a responsible guy, does things right the 1st time. Had him R'n'R a broken nut on an old, inexpensive acoustic guitar that played well (a Jay Turser model) - it was done professionally and in a real timely matter. He also went the extra mile and quickly repaired a mar in the wood finish at no charge to me - wow! Don't screw around, if you need your guitar given the proper attention it deserves, ring Jim up - do business here, y'all..."Acoustic Guitar Setup and Repair - Jay Turser

5.0 / out of 5 stars
Acoustic guitar setup and repair to replace nut and lower action.


Schecter Hellraiser guitar setup and pedal repair"Great service. They repaired my pedals with ripped cables and tuned up my guitars to look and sound good as new. Thanks Jim and Blake!"Guitar Setup and Pedal Repair - Schecter Hellraiser

5.0 / out of 5 stars
Guitar shop 5-star rating for Schecter Hellraiser guitar setup and pedal repair.


Zager Acoustic Pickup Repair"Outstanding customer service! Very quick turnaround on my acoustic/electric. "Acoustic Bridge, Saddle, and Pickup Repair - Zager

5.0 / out of 5 stars
Guitar shop 5-star rating for Zager acoustic guitar bridge saddle and pickup repair.


Partscaster Nut Replacement"Did a fantastic job reworking the nut on my partscaster neck. Believe me, it was a mess!! More than fair price and excellent service. A great experience all around."Guitar Nut Repair - Fender Partscaster

5.0 / out of 5 stars
Luthier and guitar tech for guitar nut repair and replacement using a TUSQ nut


Yamaha SGV 300 "Flying Samurai" Setup & Repair"Jim was incredibly polite and easy to work with. He was also very flexible with his hours and worked with my schedule to figure out pick up and drop off times. He also works very fast and charges a VERY reasonable price and his work is definitely worth a tip on top of what he charges. "Guitar Setup & Repair - Yamaha SGV 300 "Flying Samurai"

5.0 / out of 5 stars
Guitar shop 5-star rating for Yamaha SGV 300 "Flying Samurai" Setup & Repair


Amp Repair for Amplifier Input Jack"This is a super sweet small business, and you can really tell that the owner loves what he does and is good at it too. He Will truly go the extra mile to make sure he accommodates you and exceeds your expectations. He dropped everything to help me when i needed an amp fixed and he got it working in no time flat and explained everything along the way. 11/10 would reccomend and he is now definitely my go-to guy"Amp Repair for Amplifier Input Jack

5.0 / out of 5 stars
Guitar amp repair service for an input jack on a solid state combo amplifier


Stratocaster Guitar Setup"Awesome experience. They did a setup on my daughter's guitar and the sound difference is night and day. They also did a guitar repair for an electrical problem. Artisan has earned my business!"Stratocaster Guitar Setup

5.0 / out of 5 stars
Guitar shop 5-star rating for a guitar electrical repair and guitar setup service


Spector Bass Guitar Luthier Mod"Jim did a great job for a fair price!" (*Artisan comment: Modification of Spector bass guitar body electrical cavity for installation of a Hazlab preamp board)Spector Bass Luthier Mod

5.0 / out of 5 stars
Guitar shop 5-star rating for luthier bass guitar mods for installation of a Hazlab preamp board


Vintage Guitar Amp Service"Jim and Artisan Luthiers are awesome! Jim took care of me during the whole transaction , packed the amp impeccably, checked with me during shipping - and the amp sounds great, a dream come true! I recommend Artisan Luthiers to everyone!"Vintage Music Man Amp Service

5.0 / out of 5 stars
Guitar shop 5-star rating for guitar amp repair service and sales



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