Artisan Luthiers® Customer Reviews

We value our customer's opinions, and feedback on the quality of our services. Certainly our work speaks for itself, but the words of our customers speaks even louder. Read what our customers have to say about their experiences across every facet of guitar repair, maintenance, modifications and customization. Try us out and post your review to rate us as a guitar repair shop in Kennesaw.

~ Click on the title of a review to see the actual customer review online ~

Tagima 540 Guitar Setup"Extremely happy with the work these fine folks have done with my guitar. I've just started my learning journey and Jim did a wonderful job setting up my guitar. He also gave me some excellent advice and just enjoys talking about guitars and I will absolutely be bringing my guitar back any time it needs any TLC"Tagima 540 Guitar Setup

5.0 / out of 5 stars
Setup of new Tagima 540 Guitar

Fender Stratocaster Vintage Reissue Setup"Hands down the best guitar tech in the state of Georgia! You would be doing yourself a huge disservice by taking your instrument anywhere else but Artisan Luthiers! Jim has taken both of my guitars and exceeded any expectation I had going into it. I am blown away! I can't recommend this business enough!!"Fender Stratocaster Vintage Reissue Setup

5.0 / out of 5 stars
Fender Stratocaster Vintage Reissue Setup

Fender American Strat Refret & Setup"Artisan Luthiers refinished/refretted a maple neck on my Fender Strat and did a fantastic job! Setup afterwards was great too. Plays so smooth!"Fender American Strat Refret & Setup

5.0 / out of 5 stars
Fender American Deluxe Stratocaster Refret and Professional Guitar Setup

Multiple Electric Guitar and Bass Setups"I've had Jim tweak up 3 guitars and a bass - all came back playing better than ever. Top notch in all respects - if you've got something with wood and strings take it to Artisan Luthiers and unlock the instrument's full potential."Electric Guitar and Bass Setups

5.0 / out of 5 stars
Electric Guitar and Bass Setups

Schecter KM-6 Setup"Just got my Schecter KM6 back from these guys yesterday. all I got to say is WOW! My guitar plays so much better and has this aggressive output like I've never heard from this guitar before. I can't recommend these guys enough. Great Work! "Schecter KM-6 Setup

5.0 / out of 5 stars
Schecter KM-6 setup with drop D tuning

Fender Strat Circuit Rebuild & Pickup Swap"Had a pickup swap done on my strat. It came out phenomenal. They were professional, and had a very fast turnaround for the scope of work required. Highly recommended. Very competitive pricing for the level of work done. Your instrument will be in the best hands."Fender Strat Circuit Rebuild & Pickup Swap

5.0 / out of 5 stars
Fender Strat circuit rebuild, pickup swap and guitar setup.

Fender Jazz Bass Deluxe Setup"Jim does great work. I needed to have a new (to me) Fender Jazz Deluxe set up. Dropped a request via the site, received a very reasonable quote and a few clarifying questions within an hour. Very flexible for drop-off (and pick-up). Made a recommendation for strings that wasn't my go-to, but I'm very glad I took his suggestion. Reasonable turn-around time. Finished work is perfect. Couldn't be happier. "Fender Jazz Bass Deluxe Setup

5.0 / out of 5 stars
Bass setup for a Fender Jazz Deluxe bass with LaBella flatwound strings.

Ibanez RG Guitar Floyd Rose Setup"I bought an Ibanez RG off a Craigslist transaction and spent the next several months fighting with the tremolo and intonation to the point where I wasn't sure if the guitar was salvageable. Jim was able to bring the guitar back to consistent tuning, adjust the tremolo height and playability, and cleaned up the fretboard, and it now plays like a dream. Not only did Jim do great work on the guitar, he came and met me for the pickup to save me a trip to Kennesaw, and he did an extensive phone consultation with me before starting on the work to ensure he knew what I was trying to accomplish. I will definitely bring my guitars to Jim moving forward for adjustments and fixes."Ibanez RG Floyd Rose Setup

5.0 / out of 5 stars
Ibanez RG Guitar Setup

LR Baggs Preamp Installation in Taylor 414"Jim and his team absolutely blew me away with their work, attentiveness and friendliness! I was having major pickup issues with my Taylor 414 and reached out to Jim for help. He not only spent a ton of time talking with me on several occasions, but spent even more time researching potential solutions and ideas. After a couple of weeks, Jim and I ended up deciding to replace the pickup completely. When I received the guitar back from him not only was the install done with excellence, but Jim also went the extra mile to clean/polish the guitar and dress the frets as well. Totally unexpected! Great folks, very fair pricing, and excellent customer service! Artisian Luthiers has gained a loyal customer!"Taylor Acoustic Preamp Installation

5.0 / out of 5 stars
Replacement installation of a L.R. Baggs preamp system in a Taylor 414 acoustic guitar

Setup Taylor Academy Acoustic"Jim -the owner - was friendly, personable, accommodating and did a great job of setting up my Taylor Guitar... At what I believe was a very reasonable price."Setup Taylor Acoustic Guitar

5.0 / out of 5 stars
Acoustic guitar setup for a Taylor Academy 10 guitar

Schecter Damien Circuit Repair"Wow, thanks for everything Jim. This man is incredibly gifted at what he does and he is also an amazing person. Gave the best service and the best price in all of Atlanta. If you go anywhere else for guitar repair then you are missing out. "Schecter Wiring, Jack and Potentiometer Repair

5.0 / out of 5 stars
Repair of circuit components and wiring for a Schecter electric guitar to replace jack, volume pot and faulty wiring.

Schecter Stiletto Bass Setup"Jim did an excellent job setting up my Schecter 5 string bass. Highly recommended if you want great work done at a fantastic price."Schecter Bass Setup

5.0 / out of 5 stars
Bass setup service for a Schecter 5 string bass guitar.

Damage Repair and Setup"All I can say about this is that everything in the whole process was fantastic. Jim took a badly damaged guitar with a cracked neck and multiple surface dings and made it look like new. He went out of his way in the time of the home confinement thing to work with me on getting the guitar to him. The price was great, The service was beyond great."Neck, Damage Repair and Setup

5.0 / out of 5 stars
Guitar restoration, neck and cosmetic damage repair and setup

Ibanez SGR400 Bass Setup"Excellent work! Insane value! Kept me apprised of all the ongoing work. Gave me back a whole new instrument. I can't say enough good things. If you need work done, or want to do some mods, or just aren't sure about the specs on your instrument GO SEE ARTISAN!"Ibanez SGR400 Bass Setup

5.0 / out of 5 stars
Ibanez SGR400 bass setup

Classical Acoustic Guitar Repair & Refinishing"Jim was very nice and easy to work with. I had a 53 year old classical guitar that had the bridge come off the body. This guitar was my first guitar I had as a kid 53 years ago and was the guitar my daughter loved to play on when she was a kid 13 years ago. So this guitar has a lot of sentimental value to us. I had tried to glue the bridge back with expoy and had the glue run out of the bridge all over the body making it an ugly mess. Jim took this impossible looking repair and was able to remove all the epoxy from the body and reset the bridge. He went way past the initial repair, had the intonation corrected, and resprayed the the top. He also dressed and cleaned the frets and fret board. He also stayed with the original price quote even though he did all this extra work because he felt that this guitar had so much sentimental value to my daughter. You dont get this kind of service from most businesses today but Jim is not like most businesses he a really nice guy to work with and I'm going to have him setup my 1982 RI 57 Strat soon . GREAT WORK AND INCREDIBLE SERVICE!"Vintage Acoustic Guitar Repair & Refinishing

5.0 / out of 5 stars
Vintage classical acoustic guitar repair, refinishing, and setup.

Vintage Guitar Restoration & Fender Jaguar Mod"Jim is a super nice guy and an excellent luthier! He has handled two projects for me - a restoration of a 60s hollowbody, and a highly customized job on a Jaguar. I consider these two projects to be opposite ends of the spectrum, and he nailed them both!! He came up with unique ideas to make my dream Jag a reality , and handled my hollowbody with the utmost care. I will not let anyone else work on my instruments !!!!!!!!!"Vintage Electric Guitar Restoration & Fender Jaguar Mod

5.0 / out of 5 stars
Teisco Del Rey vintage electric guitar restoration, and electrical mod for Fender Pawn Shop Jaguarillo guitar

Vintage Acoustic Guitar Restoration"I highly recommend Jim and this firm! He beautifully restored my father-in-law's guitar as a gift for my husband, carefully preserving the characteristics that made it unique to our family."Vintage Acoustic Guitar Restoration

5.0 / out of 5 stars
Vintage acoustic guitar restoration and setup

Martin and Taylor Acoustic Guitar Setup & Fret Work"Great service and excellent set up on my Taylor and Martin. Both play and sound great now! Tough to find great luthiers anywhere and Jim is one of the best. "Acoustic Guitar Fretwork and Setups - Taylor 410-CE and Martin D28

5.0 / out of 5 stars
Taylor and Martin acoustic guitar fret service and setups

Fender Strat Deluxe Setup, Fret Work & Jack Repair"If you need work done on your guitar this is the place! A+++ Fast, friendly, affordable. Highly recommended."Electric Guitar Setup, Fret Work, and Jack Replacement - Fender Strat Deluxe

5.0 / out of 5 stars
Guitar setup and fret work on a Fender Stratocaster Deluxe American with S1 Switching System

Yamaha BB450 Bass Setup & Electrical Repair"I was very excited to find this shop in my backyard. He made my 32 year old Yamaha BB450 Bass look sweet. He gave it very nice setup, thorough detailing, replaced the tone pot. And I can honestly say, that my Yammy never sounded better. Thank you Jim! "Bass Setup and Repair - 1987 Yamaha BB450

5.0 / out of 5 stars
Bass setup and bass guitar repair on a Yamaha BB450 bass.

Harmony Archtop Restoration & Martin Acoustic Repair"1. A martin that had loose binding and needed a set up. I knew this was a great guitar but didn't feel like i was getting the best out of it. After they did their setup on it I can feel the difference in play-ability and the binding is returned to the state it left the factory (maybe better).

2. I gave them an old Harmony archtop that my great uncle got out of the trash and glued together. it was essentially impossible to play before I dropped it off. They sanded down the floating bridge, cleaned and greased the tuners, and repaired a crack on the body. This guitar now plays wonderfully. I was very surprised at how well it played as I half expected them to refuse to work on it based on its condition.

I will now look first to Artisan luthiers for any guitar work as they have proven to be great craftsmen with reasonable pricing."
Vintage Harmony Restoration & Martin Acoustic Repair

5.0 / out of 5 stars
Vintage Harmony guitar restoration and Martin acoustic guitar repair with setups

Warwick Rockbass Streamer Standard Bass Setup"Jim is amazing to work with. His work setting up my Warwick was wonderful and reasonably priced. I appreciated how fast he managed to set up my bass and his consistent communication."Warwick Bass Setup

5.0 / out of 5 stars
Warwick Rockbass Streamer Standard bass setup

PRS SE Electric Guitar Setup & Fret Work"I trusted Artisan Luthiers with my brand new Paul Reed Smith guitar. It was the first time using them so I was a bit nervous. The guitar had a few dead notes in the lower fret board. Jim and his team did an absolute fantastic job! Very professional and technically sound workmanship."Electric Guitar Setup - PRS SE

5.0 / out of 5 stars
Guitar shop 5-star rating for guitar setup on a PRS SE guitar.

Music Man Dynasty Guitar Setup"I found Artisan Luthiers on Google and chose them based on the 11 positive reviews on Google to handle my guitar setup. Make that 12. I thought it was setup pretty well, save for a buzzing on the E string, but I can now feel how much easier it is to play and how well it stays in tune all the way up the neck. Jim was very easy to work with and had my guitar ready exactly when he told me he would. Don't put off getting a good setup on your guitar and don't hesitate to trust Artisan Luthiers to get it done. Highly recommended!"Electric Guitar Setup - Music Man Dynasty

5.0 / out of 5 stars
Guitar setup including truss rod adjustment on a Music Man Dynasty 6 string electric guitar.

Takamine Acoustic Guitar Setup"Jim does great work. I got a fret job done on my 24 year old Takamine acoustic. It plays beautifully. I look forward to getting a fresh setup done on my electric guitar at some point!"Acoustic Guitar Fretwork and Setup - 1996 Takamine EN 10-C

5.0 / out of 5 stars
Takamine acoustic guitar fretwork and setup

Bass Repair and Bass Setup"I have a project Hofner violin bass that I built from a kit. The floating bridge just wasn't quite right so I began looking for a guitar shop near me and found Artisan Luthiers. Jim got the bridge set right as part of a bass setup. He also lowered the action and got the intonation perfect! When I got it back, I saw that he had also given it a great detail and polish service. It's like having a brand new bass!"Bass Repair and Bass Setup - Hofner Violin Bass

5.0 / out of 5 stars
Hofner bass guitar bridge repair and bass setup

Vintage Acoustic Guitar Repair"I could not be more grateful for Jim and his work on my classical. Quite a miracle worker (my bridge popped off, some serious reconstruction). Extremely pleased with the outcome and price. Very very happy to have found such a nice guitar repair company, thank you!! :)"Vintage Acoustic Guitar Repair

5.0 / out of 5 stars
Vintage classical acoustic guitar bridge repair and cosmetic restoration

Schecter, Fender Guitar Setups & Ibanez Bass Setup"Jim at Artisan Luthiers is the best guitar tech I have ever had the pleasure of working with. I was provided a very customized experience where I did not feel like just a number in the assembly line like you get at all the major music stores here in the north metro Atl area and any other location I have taken my guitars to be worked on for that matter. He actually cares about your needs as a player and works with you to get the best results. I was even provided little extras like photos of my guitars showcased with a backdrop and cool lighting when they were ready. Excellent quality, great communication, and extremely reasonable prices. Thank you! You have a customer for life."2 Guitar Setups & 1 Bass Setup

5.0 / out of 5 stars
Guitar shop 5-star rating for 2 guitar setups, 1 bass setup, and string nut modifications.

Jackson Dinky Wiring Repair & Jack Repair"Jim does great work for very reasonable prices. He is very knowledgeable and is very communicative during the process. Would recommend for everyone!"Guitar Wiring, Output Jack Repair- Jackson Dinky

5.0 / out of 5 stars
Guitar shop 5-star rating for guitar wiring repair and jack repair on a Jackson Dinky

Telecaster Fret Repair"I was looking for a guitar shop near me in Kennesaw to do some fret work for me and found Artisan Luthiers. Jim did a great job and got my guitar playing and sounding great again!"Fret Repair - Fender Telecaster

5.0 / out of 5 stars
Guitar shop 5-star rating for a guitar fret repair and intonation service

Fender Telecaster Setup"I took my Fender guitar to Artisian for a professional set up. I met with Jim who was very friendly and professional. Couple of days later I picked up my guitar and it felt and played like a custom guitar. I would highly recommend Artisian Luthiers if you want your guitar to be done the right way and at a very reasonable price. Matter of fact I’m taking my own advice and bringing Jim my Stratocaster for a set up now. "Electric Guitar Setup - Fender Telecaster

5.0 / out of 5 stars
Guitar shop 5-star rating for Fender Telecaster guitar setup in Kennesaw GA

Acoustic Guitar Setup and Repair"Jim's a responsible guy, does things right the 1st time. Had him R'n'R a broken nut on an old, inexpensive acoustic guitar that played well (a Jay Turser model) - it was done professionally and in a real timely matter. He also went the extra mile and quickly repaired a mar in the wood finish at no charge to me - wow! Don't screw around, if you need your guitar given the proper attention it deserves, ring Jim up - do business here, y'all..."Acoustic Guitar Setup and Repair - Jay Turser

5.0 / out of 5 stars
Acoustic guitar setup and repair to replace nut and lower action.

Schecter Hellraiser guitar setup and pedal repair"Great service. They repaired my pedals with ripped cables and tuned up my guitars to look and sound good as new. Thanks Jim and Blake!"Guitar Setup and Pedal Repair - Schecter Hellraiser

5.0 / out of 5 stars
Guitar shop 5-star rating for Schecter Hellraiser guitar setup and pedal repair.

Zager Acoustic Pickup Repair"Outstanding customer service! Very quick turnaround on my acoustic/electric. "Acoustic Bridge, Saddle, and Pickup Repair - Zager

5.0 / out of 5 stars
Guitar shop 5-star rating for Zager acoustic guitar bridge saddle and pickup repair.

Partscaster Nut Replacement"Did a fantastic job reworking the nut on my partscaster neck. Believe me, it was a mess!! More than fair price and excellent service. A great experience all around."Guitar Nut Repair - Fender Partscaster

5.0 / out of 5 stars
Luthier and guitar tech for guitar nut repair and replacement using a TUSQ nut

Yamaha SGV 300 "Flying Samurai" Setup & Repair"Jim was incredibly polite and easy to work with. He was also very flexible with his hours and worked with my schedule to figure out pick up and drop off times. He also works very fast and charges a VERY reasonable price and his work is definitely worth a tip on top of what he charges. "Guitar Setup & Repair - Yamaha SGV 300 "Flying Samurai"

5.0 / out of 5 stars
Guitar shop 5-star rating for Yamaha SGV 300 "Flying Samurai" Setup & Repair

Amp Repair for Amplifier Input Jack"This is a super sweet small business, and you can really tell that the owner loves what he does and is good at it too. He Will truly go the extra mile to make sure he accommodates you and exceeds your expectations. He dropped everything to help me when i needed an amp fixed and he got it working in no time flat and explained everything along the way. 11/10 would reccomend and he is now definitely my go-to guy"Amp Repair for Amplifier Input Jack

5.0 / out of 5 stars
Guitar amp repair service for an input jack on a solid state combo amplifier

Stratocaster Guitar Setup"Awesome experience. They did a setup on my daughter's guitar and the sound difference is night and day. They also did a guitar repair for an electrical problem. Artisan has earned my business!"Stratocaster Guitar Setup

5.0 / out of 5 stars
Guitar shop 5-star rating for a guitar electrical repair and guitar setup service

Spector Bass Guitar Luthier Mod"Jim did a great job for a fair price!" (*Artisan comment: Modification of Spector bass guitar body electrical cavity for installation of a Hazlab preamp board)Spector Bass Luthier Mod

5.0 / out of 5 stars
Guitar shop 5-star rating for luthier bass guitar mods for installation of a Hazlab preamp board

Vintage Guitar Amp Service"Jim and Artisan Luthiers are awesome! Jim took care of me during the whole transaction , packed the amp impeccably, checked with me during shipping - and the amp sounds great, a dream come true! I recommend Artisan Luthiers to everyone!"Vintage Music Man Amp Service

5.0 / out of 5 stars
Guitar shop 5-star rating for guitar amp repair service and sales

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Artisan Luthiers customer Lu Olutsin shows off his D'Angelico guitar with a professional setup and detailing.

Artisan customer "Sweet Lu" with his D'Angelico Premier EXL1 guitar after a professional guitar setup and detailing.

Artisan Luthiers customer restored 1966 Gibson acoustic guitar.

Artisan customer Glenn Galloway with his fully restored 1965 Gibson guitar purchased when he was 14 years old.

Artisan Luthiers customer Kyle Pearson with a newly serviced 1962 Fender Precision bass.

Artisan customer Kyle Pearson with his newly serviced 1962 Fender Precision bass.